I caught another example of public-facing agency innovation from Taxi West (via Marketing Magazine). Guenette says Taxi Vancouver has grown to a dozen staffers and includes
a café manager. The new Vancouver office will open next month, and
instead of a reception area, clients and other visitors will go to the
café. Guenette says any profits from the café, which is open to the
public, will be donated to charity.
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August 12, 2007
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